Revitalize your management systems to achieve more success.

Diana Baldi innovator

Diana Baldi, Innovation Expert

Partner with us to:

  • Invigorate your Quality, Environmental, Laboratory, and Health and Safety systems to deliver excellent results,
  • Build on strengths so your organization can pass audits with ease,
  • Train staff so they know how to help and want to participate,
  • Get temporary help to maintain your ISO registrations, and
  • Build YOUR confidence to be an ISO Champion and become a recognized and valued resource.
Let's Collaborate! Book a Call

Transform boring to engaging

Getting business processes to work seamlessly is tough. You know your organization can achieve better results.

Shift away from simply trying to pass an audit to enjoying reliable systems that work. Manage risk, sleep better.

Get amazing value from internal auditing reports. You will wish you had done them sooner.

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Innovation Training & Consulting, Inc. has the experience you need.

We know the international management system standards inside and out for quality (ISO 9001), environmental (ISO 14001), laboratory testing and calibration (ISO/IEC 17025), and occupational health and safety (ISO 45001). And we know how the Chemical Industry performance standard, Responsible Care®, and other industry-specific standards (automotive and aerospace) align.

  • Taught individuals from hundreds of companies of a variety of sizes and industries how to implement ISO standards
  • >97% Excellent satisfaction rating by over 1500 people for training internal and lead auditing skills through certified courses
  • Certified trainer for innovative problem solving techniques and high performance team coaching (VIEW)
More About Diana

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Let's Get Started

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1. Book a Call

Let's discuss your unique needs and goals to explore how we can help. From reviving your lackluster systems for better results or leveraging your good systems for excellence, we have the tools to guide you.

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2. Design a Plan

Based on the call, we'll prepare options tailored to your needs and resources. You select between 'done with you' or 'done for you' strategies. We meet you where you are and recommend ways to achieve your goals.


3. Implement the Plan

Here the fun begins!  We LOVE building your confidence to fully understand requirements and how systems-thinking directly benefits everyone in your organization. We will have regular check-ins to stay on course.

Book a Call


Direct access with highly experienced staff and interactions to build your confidence and leadership skills to enable you to lead improvement efforts.

Mentoring Info
Business Consulting

Business Consulting

Customized integration of management systems to effectively support your organizational strategies is our specialty.

Consulting Info
On-Site Training


Customized training for the ISO standards individually or combined to encourage integration of your systems. Innovation training to enhance team performance. 

Training Info
Auditing Services

Auditing Services

Our baseline assessments evaluate the strengths, potential blind spots, and opportunities to streamline or further integrate your management systems.

Auditing Info
For one or more of the standards below, we are a great resource for you!

Our Process

ITCI sets itself apart from other consultants by diving deeply into your organizational culture and vision to design simple, customized processes that engage workers and reliably meet requirements.


How well do you want your systems to perform?

We work with you to define clear expectations.

Whether your goal is to have a basic system or be world class, the rest of the work with us will align with your commitment level.


Are we as good as we think we are? Inquiring minds want to know. We conduct a structured risk-based gap assessment or other audit for you and provide candid feedback. Our reports summarize information in charts and graphs to visualize the strengths and blind spots identified.


Our reports put the results into business terms to inspire and engage leadership. Our passion for your success brings out the best in your staff. We collaborate and generate creative solutions to challenging problems. The culture of improvement become contagious.


We compare the initial commitment to the feedback from the assessment(s) and determine actionable steps. We work diligently to align priorities in the action plan to your strategic plan, vision, values and goals. Seeing the metrics and performance results starts the cycle again.

✓  Commit  ✓  Assess  ✓ Inspire  ✓  Achieve  ✓

ITCI is a woman-owned small business offering personal training and consulting for individuals and organizations committed to invigorating their management systems to proactively manage risks and achieve sustainable performance.

We build your confidence to evaluate your company systems, engage leadership, and design creative solutions.

Our collaborative and personal style guides decisive action with a bit of humor.

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Personalized Solutions
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Passion for Your Success
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Direct Access
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After Action Review

Contact Us

Contact Innovation Training & Consulting, Inc. with your message or request. We will get back to you within a business day.

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