Learn more about Diana Baldi

Commit      -      Assess      -      Inspire      -      Achieve

Management Systems are Like Second Nature....

Diana's journey started when she first understood how polluted the air and water was in the Ohio River Valley when she visited Kentucky for the first time. That experience led down a path leading her to a degree in Environmental Science and 11 years of service at the USEPA Region III. Her work led to extensive knowledge of contract management, assessing laboratories and auditing systems first within engineering firms and later with a global chemical company with 12 Divisions in US.

In her work, Diana managed millions of dollars of analytical testing to monitor the clean up of manufacturing sites. Auditing and managing their supply chain for laboratories was a great challenge, resulting in model partnerships.

To Diana... Management Systems are second nature. Like breathing.

Quality Management Gears

Passion and Expertise


With a now expert voice in her field, the next phase of Diana's career shifted to training and consulting. Mentoring individuals and seeing comprehension bubble up in their eyes was addictive to her. Seeing the energy and improvements after candid audit feedback provided massive passion to drive her farther in teaching. She has now trained thousands of individuals on how to interpret and perform systems audits to the ISO standards for quality, environmental, health and safety, laboratory management, and the Chemical Industry Responsible CareⓇ.

A Unique Combination


Diana has acquired a unique combination of expertise in development and implementation of integrated management systems, emphasizing that the business processes should serve the organization and its customers, She has a unique combination of direct experience in the Baldridge Framework for Excellence, ISO 14001 (environmental), ISO 9001 (quality), ISO 45001 (health and safety), and ISO 17025 (testing and calibration laboratories). She has worked with a wide variety of sectors including manufacturing, service, non-profit, testing laboratories, healthcare, and government.


Industry Expert

Effective Auditing

Honest Assessment

Done WITH You

Customized Training



Expert Trainer / Mentor

She has now trained thousands of individuals on how to interpret and perform systems audits to the ISO standards. Diana has excellent communication skills that support inspiring cultural change to align with personal and organizational shared visions.

Business Consulting

Team Collaborator

Diana has great ability in integrating various management system elements within an organization’s culture and priorities - improving business performance.

On-Site Training

Business Performance Superstar

  • Instructor for SAI Global  (ISO 9001, ISO 14001, ISO 45001 and ISO/IEC 17025)

  • Illinois Lincoln Award (Baldridge) Examiner

  • Lead Auditor for 5 Registrars (ISO 9001, ISO 14001, OHSAS 18001)

Sign Up to Get the Latest Updates & Offers from ITCI

Unique Favorites

Check out a few product recommendations