Revitalize Your Audit Program Part 2

 

This is the third in the series of blog post covering the content of our October 2019 ASQ Audit Division conference presentation sessions: "Revitalizing Your Audit Program Using Engaging Audit Reporting Practices". This post goes behind the scenes to show the mechanics of creating charts from checklists in Word or other text document or spreadsheets.

Skip this post if you already:

  • use software for reporting findings that creates charts that are meaningful and flexible,
  • have your audit checklist in a spreadsheet set up to insert pivot tables and are confident in creating pivot tables.

Read this post if you:

  • want to know how to get from a text checklist into a format that can be charted;
  • want to confirm your spreadsheet checklist / audit protocol is properly formatted to be able to create a pivot table;
  • have no idea what a pivot table is;
  • need a quick refresher on how to make a pivot table and use it in different ways; or,
  • want guidance to export findings from your...
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Revitalize Your Audit Program Part 1 (cont'd)

This is the second blog post covering the content of our October 2019 ASQ Audit Division conference presentation sessions: "Revitalizing Your Audit Program Using Engaging Audit Reporting Practices".

In Part 1 we introduced several factors that often have limited visibility yet impact the effectiveness of audit reporting. Part 2 focuses on types of findings and visual representation in audit reports to better engage leadership.

Problem 1:  Counting the number of nonconformities without understanding what the auditors are using as the "bar". When the bar is minimally meeting the requirements (Level 1), the management system can be very weak, yet look good to leadership due to low number of issues raised. The figure below shows this light switch mode of thinking of either right or wrong. Individual auditors or the defined audit programs may use a higher bar (Level 2-4). Without clarity of the level being used as the bar, the auditees and leadership are...

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Revitalize Your Audit Program Part 1

The American Society for Quality Audit Division Conference was held in Orlando October 17-18th, 2019. Professionals from across North America gathered to share and learn best practices in management systems auditing. Our two-part presentation was "Revitalizing Your Audit Program Using Engaging Audit Reporting Practices".

This is the first in a series of blog posts that will cover the content of our conference presentation sessions.

Many audit closing meetings and management reviews are boring. ISO-speak has limited understanding across the workforce. It is no wonder management seems disengaged!

Our presentation showed examples of visual and written summary options for reporting audit results that tell a story and engage leadership. Imagine how powerful the act of looking across quality, environmental and health and safety management systems could be if the views were balanced! Our session also touched on the management of the audit program to ensure auditors acquire...

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