What does salmon running have to do with ISO? How can this enhance high school graduation rates?

Throughout my career of training, consulting, and auditing organizations and processes, it was common to see weak corrective action systems. There was acceptance that the problem was a part of life (problem blindness) and disbelief that the problems could truly be fixed. Band-aid solutions abounded....

Problem blindness is when we accept the way things are. We do not recognize that there could be a better way. It is a way to justify not taking action. 

If you are human, you are concerned by the arrest and murder of George Floyd and the long list of the other mistreated and murdered people of color. This means you are beginning to recognize the problem. It is upsetting to me that without...