Free Download: Top 6 Myths About ISO Management Systems - What Every Leader Needs to Know

Get More Value from Your ISO Management Systems

Our Story...

Women often notice when processes are inefficient and want to change them for the better. We want to make a difference, yet we struggle with how to communicate and be heard. ITCI leverages the international standards for Quality, Environmental, Health & Safety, and Laboratory ISO management systems against benchmark systems. We build your confidence to complete effective internal and vendor audits and assessments. We help you capture the attention of leadership by adding value to your systems and managing risk.

Let us help you become a trusted leader by fully understanding the ISO requirements and applying them to your organization in innovative ways to meet your goals. Help your career and engage the workforce at all levels to drive improvements.

Book a free 30-minute discovery call to discuss your challenges & goals.

Problem Blindness, Salmon, and Chicago Public Schools

A Blog Post

Problem blindness is when we accept the way things are. We do not recognize that there could be a better way. It is a way to justify not taking action.

Read the blog post to learn about a helpful resource that can guide you toward adjusting your perspective and solving problems at their core.

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Top 6 Myths About ISO Management Systems

Are any of these 6 myths stealing the value of your ISO management systems?

Gain insights on how an ISO management system can work FOR you. Debunk the myths for your leaders and start revitalizing today. It’s time to shed limiting beliefs about ISO management systems and have a breakthrough!

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ISO/IEC 17025:2017 Demystified!

A must-have ebook about testing and calibration laboratory requirements.

Find out why ISO 9001 is not enough for valid and reliable data for decision making. The non-technical language makes the content accessible and empowers you to confidently translate the requirements for your in-house or supplier laboratories.

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Reclaim Your Time

Stay organized and save time

From tech tips to organizational tools, our favorite picks will help you reclaim your precious time.

From custom checklists to collaboration and from password management to reaching your health goals, we've got you covered with these favorite tools.

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✓  Manage Risk

✓  Improve Morale

✓ Gain Trust

We get it – navigating ISO standards feels like running a marathon in a straitjacket.

Are you frustrated by different interpretations of the requirements of the ISO standards? Do you feel like a clumsy marionette---being pulled in many directions?

Your leadership may want the minimum to be able to bid on work requiring ISO certification. However, this approach creates a clumsy system that drains resources instead of adding value. You’re passing audits, but the bar is low. Are you ready to align your ISO management systems and your company’s priorities?

Our customized services teach you how to seamlessly integrate ISO requirements across departments and improve your bottom line. You choose the level of business excellence and we get you there.

Frustrated corporate employees

We have the experience you need.

How much are weak audit reports costing you? They hide broken processes which continue to waste resources and lose money. Weak audit reports also destroy your credibility. Your coworkers feel the frustrations of poor processes, yet the reports fail to raise issues constructively so they can be fixed.

It is just wrong! Your company invested substantial resources to build and implement the management systems, but got limited value back from the investment. Auditors that fail to give meaningful feedback destroy credibility of the whole ISO registration process. It doesn’t have to be this way!

If you work with us to become a trusted leader, you will collaborate to ensure audits are focused on priority risks and raise awareness of problem blindness. You will illuminate the causes of problems through analysis and systems thinking and inspire leadership to take action.

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We Design The Plan to Meet Your Needs From Our Range of Services



Direct access with highly experienced staff and interactions to build your confidence and leadership skills to enable you to lead improvement efforts.

Mentoring Info
Business Consulting

Business Consulting

Customized integration of management systems to effectively support your organizational strategies is our specialty.

Consulting Info
On-Site Training


Customized training for the ISO standards individually or combined to encourage integration of your systems. Innovation training to enhance team performance. 

Training Info
Auditing Services

Auditing Services

Our baseline assessments evaluate the strengths, potential blind spots, and opportunities to streamline or further integrate your management systems.

Auditing Info

"Diana has amazing impact as both trainer and consultant, always focused on adding value, making an impact and mentoring new talent along the way."

-- Candice Armoogam

Diana mentored Candice to take over ISO leadership and Candice continues to rise in her company.

"Diana is a fierce customer advocate and is constantly looking for new and innovative ways to bring value to her customers."

-- Carmine Liuzzi

Carmine and Diana have worked together on several significant and successful projects together.

For one or more of the standards below, we are a great resource for you!
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Do You Want More Value From Your ISO Registrations?  Get this Free Tool.

10 Warning Signs: How to Rate Your Registrar

Do you hear complaints that your ISO registration(s) are costly with little value?

Do you want more value from your ISO 9001, ISO 14001, or ISO 45001 registration(s)?

The quality of 3rd Party Registrars and their auditors is highly variable.

Rate your registrar and take action to get better service.

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