One size does not fit all remote audits...
COVID-19 has impacted your audit schedule. You are struggling to do worthwhile remote audits and want to avoid multiple headaches.
No two remote audits are the same. The rules and risks are different for internal audits, supplier audits, customer audits, registrar audits, insurance audits, and other circumstances.
How can you set up a process to identify and manage the risks for a specific audit? You may have already experienced poorly run remote audits and want to avoid the pitfalls.
With this course, get an overview of the main factors that influence the success of remote audits. Learn strategies to tailor your approach for specific audits.
Dive into the details and learn a risk assessment process.
This course applies to...
- Doing a wide variety of audits, including internal audits, supplier audits, registrar audits, regulatory compliance audits, and more
- Auditing any management systems standard (e.g., ISO 9001, ISO/IEC 17025, ISO 14001, ISO 45001, plus others)
Our course will...
- Explain 8 main risk factors related to doing remote audits.
- Provide a risk assessment process so you can tailor your approach for specific audits.
- Summarize the risk factors in the context of what to manage before, during, and after a remote audit.
- Provide checklists for each of the 8 main risk factors to help you tailor your approach for specific audit constraints.
Who needs this course...
- Audit program managers who need to plan and manage remote audits from both perspectives (auditor and auditee). You may be getting your company (and your internal audit team members) ready for conducting remote internal audits or planning to be audited by others via remote audits. Learn what the key risks are and how to manage them.
- Auditors who need to prepare to conduct remote audits. Learn what is different from in-person audits and how to be effective. Enhance your skills to be more confident with the changes remote audits have.
- Leadership who need to better understand the specific resources needed to support remote auditing within your audit program. Learn how to prepare yourself and lead others to interact effectively with auditors remotely.
- Auditees who want to be more confident when participating in remote audits. Learn key factors that help you interact effectively with auditors.
If you are an auditor or audit program manager you already know…
...how a poorly planned and executed audit can waste essential time of managers and staff, cause confusion and frustration, and detract from your process improvement initiatives.
But no one taught you the logistics of remote auditing.
And yet, here you are trying to maintain your audit schedule and respond to requests from other parties to audit your organization.
It’s time to develop your confidence to mitigate remote auditing risks. The solution is a reliable process to identify risks and benefits for a specific audit objective and scope through a practical approach.
The risk assessment sets you up for success to tailor your approach to meet the audit objectives within the constraints of your available resources.
Use our framework to identify risks and candidly express the risks and mitigation strategies. This information allows you to set clear expectations with your stakeholders for the reliability of the remote audit or decide remote auditing is not feasible for that audit objective.
We see you struggling to do this on your own.
We know your pain.
With practical knowledge and tools, you can leverage the power of remote audits to build trust and develop a robust approach to gathering feedback for your leadership team.
Every remote audit has unique challenges. The format of the audit can range from low-tech phone conversations to high-tech remote audits with video conferencing, drones, and more.
There are many other factors to consider, too!
We can help you gain control.
Here’s why you might be frustrated or stressing a bit…
You're anticipating lots of problems or suffering from problems you’ve already experienced.
Upsets during and after a remote audit affect your reputation. It takes a lot of sustained effort to restore trust after a bad experience. Follow a practical approach to focus on what matters most for your organization.
You’re too deep in the trenches to be able to find ways to make it better.
COVID-19 has our heads spinning! It’s hard to find practical solutions when you are struggling to maintain your survival instincts. This is where having a mentor can help you with your specific issues.
You put it off.
2020 had some leeway to postpone various audit activities due to the pandemic. As time marches on, the pressure to get the audit program back on track is mounting. Now is the time to establish a foundation for success that can be tailored for the needs of specific audit types.
- Having a framework and tools to identify the risks of remote audits so you can align your approach.
- Confidently managing the risks by applying tailored mitigation techniques.
- Being able to modify the audit objective, scope, or criteria to meet expectations for the audit while working within your resource constraints.
- Being connected to an encouraging group of auditors who are working towards the same goals.
- Being able to set accountability goals and reach out to others if you get stuck.
Strategies for Remote Audit Success
What is included?
This online course has a short video for each lesson. The Module 1 lessons each cover a specific topic and are accompanied by a checklist.
The Module 2 lessons summarize key points in Module 1 within the context of the audit process (before, during, and closing/after the audit). There is one checklist for Module 2 that facilitates capturing a summary of lessons learned.
Module 1: Key Factors to Evaluate and Manage
- Risk assessment. Learn the foundational questions to ask to determine feasibility for completing a remote audit that meets the audit objective. Using the risk checklist for this lesson enables you to decide whether to proceed with the remote audit or cancel it. The checklist provides the framework to identify the key factors for a specific audit or audit type so you can evaluate the risk before and after mitigation techniques.
- Perspectives. Refresh your thinking by taking a moment to consider the viewpoints of auditee and auditor for 1st, 2nd, and 3rd party audits. How might the company culture affect the effectiveness of the remote audit? What might be other influences that hinder open communication? The perspectives checklist for this section walks you through these factors.
- Confidentiality Considerations. Identify key concerns about confidentiality. The confidentiality checklist helps inform other decisions related to technology use and other mitigation needs.
- Technology Selection and Functionality. Learn about technology options from low- to high-tech to help you communicate with your IT department and confirm best options that meet the objectives of the audit. Learn pro tips for checking the functionality of the technology so you can be a “smooth operator.” The technology checklist covers factors for both technology selection and functionality.
- Organizing Documentation & Evidence. Learn a range of approaches to accessing, organizing, and retrieving documents and records for an audit. The documentation checklist guides you through your options and constraints based on the technology selections.
- Auditor Workspace Setup. Learn pros and cons of several factors related to the way the workspace is set up. Although it is focused on the auditor point of view, the content is applicable to the auditee as well. The auditor workspace checklist helps identify potential issues to manage.
- Observation Superpowers. Without being on-site with the auditees, our superpowers of interviewing, observing the work area, and reviewing records can be limited. The observation superpowers checklist guides you through considerations to help you understand where auditors may need to be assertive to observe sufficient objective evidence to achieve the audit objective.
- Safety Issues Identification. Learn about the special safety considerations for remote auditing both on- and off-site. The safety checklist is a helpful reminder of factors to remember.
Module 2. Summary in the Context of the Audit Process
- Before the Audit. This lesson summarizes the key factors in Module 1 during the planning stage.
- During the Audit. This lesson focuses on the key factors during the audit interviewing and records review.
- Closing and After the Audit. This lesson covers the key factors related to closing the audit and completing loose ends after the audit. The lessons learned checklist provides a way to capture what went well and what to improve for future audits.
- References. This lesson summarizes the references from ISO and the International Accreditation Forum (IAF) mandatory and informational documents related to remote auditing. A handout with links to the references is provided.
- Next steps. This lesson describes additional opportunities to further enhance your remote or in-person auditing skills and keep in touch with the instructors.
Interactive Master Checklist
Mentor Level Access to Q&A Sessions
Are you ready to avoid surprises that undermine your reputation before, during, or after a remote audit?
You know how difficult regaining trust and confidence can be!
Be proactive and dive in to prevent issues unique to remote auditing. Buy the course now!
We want you to be successful.
But who are we?
We are professional trainers, implementation coaches, and auditors for 500+ companies and 1000+ participants. We have served as auditors for internal, supply chain, and 3rd party registrars.
President of Innovation Training & Consulting, Inc.
Expert in ISO 9001, ISO 14001, ISO 45001, ISO 17025
Experienced in integration / integrated auditing
Sign up today!
Dive into the details to leverage the resources available to you and to manage your remote audits.
- Get clear on the variety of audit objectives and what is feasible to accomplish.
- Apply our risk assessment process for remote auditing to your specific resources and constraints.
- Use our checklists to set up expectations for success for all involved.
- Decide whether a remote audit is feasible or not for specific conditions.
Whether you are the auditor or the auditee, you will want to know how to best interact within the constraints of the process.
We'll help you identify and manage key factors for worthwhile remote audits.